Flowerite
1.3|26 reviews
mS
melanie S
1 reviews | Active since Member
01 Dec 2020, 18:36
False advertising
I have purchased the 20 sunflower vase online for R884 to be delivered today to a family member. On delivery, there were only 14 sunflowers in the vase. This is false advertising and I will not recommend it to anybody to make an online purchase from this company. I was sad to find that corruption is flourishing in South Africa, even in larger businesses such as this one.
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Replies (53)Flowerite's replyOfficial
28 Feb 2022, 11:11Dear Melanie
Flowerite has developed a new Sales and Marketing department, dedicated to improving client relationships and superior service.
All our products are hand made on the day of delivery, unfortunately mistakes should not happen but in this case it did. Was the missing sunflowers replaced or other options presented to you. If not please reply to me. Flowerite in the meantime apologizes for this error.
Flowerite has developed a new Sales and Marketing department, dedicated to improving client relationships and superior service.
All our products are hand made on the day of delivery, unfortunately mistakes should not happen but in this case it did. Was the missing sunflowers replaced or other options presented to you. If not please reply to me. Flowerite in the meantime apologizes for this error.
Best regards,
Flowerite's reply28 Feb 2022, 11:11
Official
Dear Melanie
Flowerite has developed a new Sales and Marketing department, dedicated to improving client relationships and superior service.
All our products are hand made on the day of delivery, unfortunately mistakes should not happen but in this case it did. Was the missing sunflowers replaced or other options presented to you. If not please reply to me. Flowerite in the meantime apologizes for this error.
Flowerite has developed a new Sales and Marketing department, dedicated to improving client relationships and superior service.
All our products are hand made on the day of delivery, unfortunately mistakes should not happen but in this case it did. Was the missing sunflowers replaced or other options presented to you. If not please reply to me. Flowerite in the meantime apologizes for this error.
Best regards,