Treated unfairly

I would like complain about Food Forward ,early in Feb 2023 I applied for food donation ,however on our first application I understand that we did not have enough resources or equipments like ,big pots that can cook for 70 to 100 people ,we didnt have gas stove and ,pallets .Then our application was declined when the lady came to assess and validate the application .She asked some questions and we answered according to our best of ability .She left our organisation but she managed to advise us of the things needed for chances of application approval.On the second application she came again ,it was the same lady by the name of Lebogang but this time around she was with another lady with a Xhosa name,I forgot her name ,they did the same assessment and analysis ,Lebogang found the resources she advised us to have ,like the big pots that accommodate 70 people ,gas stove and pallets .And on our first application she said those resources will be just for appearance's sake as we are a volunteering and starting organisation working with children from 6 to 17 years that are vulnerable.Both of them declined our application ,their reason was that ,when they make announced visits ,they should find us cooking already for the kids ,we failed to understand as a starting organisation that we don't have food at all ,we depend on donations that we receive and she kept on insisting that we should be found cooking .So it is disappointing how our people can fail us and really with efforts we did to get those required resources as she said that they will be used for appearance sake on the pictures ,yet she changed the story when she came to our organisation .I ask that other starting organisation they should not treated in that way we were treated.By the way we are based in Daveyton Ekurhuleni and the name of our Organisation is Hope And Harmony Foundation Centre ,npo no 255-280 .We have been operation for 3 years now ,monitored by social Development .