Footgear
2.4|315 reviews
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BN
Bongani N
1 reviews | Active since Member
07 Mar 2026, 07:10
I want my refund!!!
I have since purchased a CAT boot (R1650) in 2021, didn't get size on the day, was told to come back the following day. Unfortunately looting happened,I didn't get my shoe or refund. I have been coming in and out the store to complain without help. The cashier is still in the company, they kept saying they changed managers they will help. To this day I haven't got help! I want my money!
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Replies (53)Footgear's replyOfficial
09 Mar 2026, 06:50Hi Bongani,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience and frustration you have experienced regarding your purchase. We understand how disappointing this situation must be, especially after your repeated attempts to seek assistance.
Your concern is important to us, and we would like the opportunity to resolve this matter. A member of our team will contact you shortly to gather further details and assist you in finding a suitable resolution.
Thank you for your patience and understanding.
Kind regards,
Footgear Customer Care
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience and frustration you have experienced regarding your purchase. We understand how disappointing this situation must be, especially after your repeated attempts to seek assistance.
Your concern is important to us, and we would like the opportunity to resolve this matter. A member of our team will contact you shortly to gather further details and assist you in finding a suitable resolution.
Thank you for your patience and understanding.
Kind regards,
Footgear Customer Care
Best regards,
Footgear's reply09 Mar 2026, 06:50
Official
Hi Bongani,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience and frustration you have experienced regarding your purchase. We understand how disappointing this situation must be, especially after your repeated attempts to seek assistance.
Your concern is important to us, and we would like the opportunity to resolve this matter. A member of our team will contact you shortly to gather further details and assist you in finding a suitable resolution.
Thank you for your patience and understanding.
Kind regards,
Footgear Customer Care
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience and frustration you have experienced regarding your purchase. We understand how disappointing this situation must be, especially after your repeated attempts to seek assistance.
Your concern is important to us, and we would like the opportunity to resolve this matter. A member of our team will contact you shortly to gather further details and assist you in finding a suitable resolution.
Thank you for your patience and understanding.
Kind regards,
Footgear Customer Care
Best regards,