Footgear

Based on recent customer reviews, Footgear receives sharply divided feedback. A recurring theme among dissatisfied customers is frustration with the returns and exchange process, particularly when receipts are misplaced, with shoppers describing rigid policies, unhelpful regional escalations, and poor communication from store and call centre staff. Product durability concerns around sneakers and boots developing faults shortly after purchase also surface frequently. On the positive side, customers consistently mention warm, attentive in-store assistance from individual sales staff at branches such as Fountains Mall and Langeberg Mall, alongside satisfaction with certain durable footwear brands.