Caution!! Ford Amanzimtoti - Hatfield Motor Group

I caution everyone before buying from Ford Amanzimtoti. I bought a used Ford Kuga in December 2023 for R268 150, 11 days after taking delivery the EGR valve failed. Today as at 05/07/2024 my vehicle is still sitting at Ford Amanzimtoti dealership not repaired while I wait for the MIMOSA outcome. You would never believe that they want me to pay for this repair of almost R40 000. They are the most dishonest and devious dealership I have ever experienced dealings with. Customer service is appalling. The DP Stacey Grace is rude and lacking in every aspect of what a DP should be. Ford Amanzimtoti DO NOT meet the terms under the Ethic pillar in the Hatfield Motor Group, for high levels of service excellence, integrity and respect.