Terrible customer service

Absolutely terrible customer service. I spoke to the warehouse manager this morning (02 Feb 2022) after I had issues with my car shortly after a big (expensive) service. I had told the dealership that it is very important that my car is checked appropriately as I was driving from Cape Town to Durban the next week. Needless to say, my breaks failed on the trip. The manager was shockingly rude and dismissive. Don't touch Ford Claremont with a 10 foot pole.