TERRIBLE SERVICE AND NO FEEDBACK

Terrible service experienced from Human Auto Bloemfontein. Took my vehicle in for a service on its plan on the 13th of June. Only to receive a call from them that afternoon stating they had a accident with my vehicle. No feedback from them, I have to phone every second day to find out what the situation is, only to hear that their assessor has not yet visited them to approve the insurance claim. A month later and nothing has been done to even start repairing my vehicle!!!!!! For such a company the service is a disgrace, especially for it being their fault. Very disappointed!!!!