Novel Ford Paarl don't be fooled by their **** smiles.

I would like to ask for a more senior persons number, someone like the owner of the paarl branch or anyone more capable than the paarl branch management. I have had only bad service and lies told to me since buying my bakkie a month ago. Not even the principle dealer manager is worth going to. I was pushed to the point of driving to see the service manager in person about my bakkie and the lack of feedback and urgency of getting it fixed and was greeted with a arrogant attitude and big smile on his face. If Ford really values their customers, please help with an email address or number that will help?