Bad attitude to black customers

Ford Thabazimbi servive mananger Esther Snyman is so rude to black people. Their customer service to black people is disrespectful. They treat balck people like trash. I took my car there for a service and I got stuck in Pretoria after their major service. When i complained to them, they did not even apologise but she was rather rude. Ford SA must do something about this because i am not the only black client in Thabazimbi who is unhappy.