Don't take your car thier other places must always fix it

This is Ford and mahindra. The principal she does not know how to work with customers, she told me in 2022 that I am not welkom because I told her you can not compare the 2 with each other, now mahindra towed my car to them again, she must give me a car to drive while mine is standing thier. She is not coming back to me when I ask is she following she telling me she is doing her job and she does not have to explain to me