Bad Customer Service

I purchased a pre owned Honda Ballade from Ford in 2024. At first vetting the car it seemed like a good purchase. However, I found out that car screen that controls the radio, reverse camera's and some other technological features is not standard of the car. This was not disclosed to me and I suspect the salesman had no idea of this either. Fast forward to a year later I contact Ford Tygervalley and with little effort from their side they arranged for another partner of theirs to look at this system, however, that partner has now disconnected my radio and not solved the issues with that screen. I am still unable turn off some warning lights of my car that are a false warning and I cannot use my car's eco mode nor the radio. It is difficult to work with them as they do not return your calls or show any enthusiasm in assisting their clients.

I advise anyone reading this to not proceed with this dealership as post deal they are not helpful.