Mixed up delivery of Tax Invoice ***

I placed an order on 8 May 2026, made the first follow up on delivery 18 May 2026 due to no delivery. It was confirmed that an incorrect address was provided to the couriers and was since rectified. I contacted RAM Couriers who confirmed that Forever New has changed my address but not contact details. on 27 May 2026, after still not have received my parcel, I emailed Forever New to follow and they confirmed delivery to an incorrect address AGAIN with a PoD proof attached. I just want my delivery as it seems like Forever New customer service department does not know what they are doing.