Formulated IT and SAPOR

We, as a small business enterprise used Formulated IT Group for many of our needs. VOIP, wifi and printing. Whilst the phones were giving problems intermittently, the printer was a complete different story. We had a printer which was not working well. We were advised by a senior person at Formulated IT that it is due to the fact that we needed a bigger printer. Based on direct information/advise from this employee of Formulated IT We entered into a contract for a bigger printer. Not only did this printer not function properly but it was in for services, diagnostics and repairs more than what it was in my offices. We always had loan units which were just as bad on the printing side. The feeders would get jammed, the printer would leave blue streaks on our pages, the scanner would also scan skew and something the whole unit just did not work. After meetings with the senior management of Formulated IT, certain things were promised which was not done, and I canceled my contract with one month notice. Formulated IT works in hand with a finance hub, SAPOR who, once you sign with is not interested if you have working equipment or not as long as your monthly debit order goes off. I have tried several times to reach a reasonable and amicable settlement between the three companies but to no avail. I would stay away from these service providers.