Terrible Service

<p>Crashed my car and the insurance company chose to use this repair shop for my car.  Not only did they take over 2 months to repair my vehicle, they asked me to collect the vehicle and when i was driving it home after being assured the specialists and foreman had test driven the car, i soon realized the had forgotten to put on the sleve for the shock making almost impossible to steer... they then asked me to drive it back in that condition and took another 3 weeks to repair.  Not only have i had no feedback, follow up phone calls or email but recently took my car to BMW Auric for a small routine service and they made me aware of the panels being put on skew by the BMW Fors****s ARC, this is causing my doors to pop open, while driving and when parked and the plastic trimmings of the vehicle to continuesly pop out of place .</p>