Foto First Photobook

Was excited to receive a photobook from Foto First that was paid and submitted in September 2024. Instead of the photobook I received an email from head office that they did not receive the upload on that day. More than two weeks were spent designing and uploading photos, my payment was processed on the day the photobook was submitted. Their excuse - they changed their system on that day. All the hours spent for nothing as the photobook is not under my projects any longer, and it cannot be retrieved from their side. The after service was also poor as no-one will take responsibility for this error from their side. Don't use their website to create a photobook. You are just going to waste your valuable time and money. Foto First Photobooks, what a waste of time!!