Stay away from Four Season Drycleaners

Never use please. I took my expensive blackout lined curtains for a cleaning and they are totally ruined.

I originally called and asked if they do this type of curtaining and on the phone he was very nice and said yes of course (very often), no problem. When my daughter dropped them off , the man at the desk said please sign a waiver as once in a while we have an issue with the backing shrinking.I told her to do this as I had already called and he assured me they were professionals.

When I went to collect he wanted to charge me the R1000 quoted, (which I refused to pay for he to totally ruin my curtains) and he just stood there without apologizing and said we have a waiver. He had said very calmly that the curtains had gone a little black at the back, and let him show me a set that did the same. He never opened my package. Then promptly started chatted to his friend at the end of the end and saying this happens so often. Well if this happens so often, perhaps DON'T do it! he should surely know curtains, its his business!

So when I got home I was horrified to see not only the black that he had said was an issue (apparently sun damage) but the backing was literally in pieces and some melted to the back, and large portions of backing missing. I even tried to donate them, and the charity said thanks but we cant use them.So now they will be donated to a animal shelter as bedding.

Very disappointed customer.