Lawyers!!!!!

Sorry, but they don't even deserve a star - I had to unfortunately give them one to write the review!!! I have been trying to sort out 3 Telkom accounts since June/July 2020 (Covid Lockdown) I have managed to get the one balanced and closed. One is in credit and one I eventually settled through a law company - HOWEVER.... according to Telkom the one settled through DC FOURIE is STILL unpaid. I have been I formed by Terence at DC FOURIE to send my settlement letter to Telkom - not only have I sent the settlement letter that I received but ALSO my proof of payment and yet Telkom still has my account as being in arrears. I would really appreciate ANY assistance in getting this settled as I continue to get phone calls from Telkom with regards the account