Incorrect Credit Listing – Settled Account Still Reflecting as “Bad Payer”

I am extremely frustrated with how this matter has been handled.

I was listed as a “BAD PAYER” by MATTHYSEN & MATTH and handed over to Fourie Gronloh Attorneys for an amount of R1 177.00.

At no point was I personally contacted prior to being listed on the credit bureau. All communication was directed to the main member (my former partner), from whom I have been separated for a long time. I no longer reside at that address and was never given an opportunity to resolve the matter before being negatively listed.

After discovering the listing, I immediately made enquiries and have since settled the outstanding amount in full.

On 24 November 2025, I received written confirmation that my name was cleared from the credit bureau. However, despite this confirmation and despite the account being settled, the adverse listing is STILL reflecting.

This is now affecting me personally and impacting my business operations. A negative listing — especially one marked “Bad Payer” — has serious consequences.

It is unacceptable that: • Proper notice was not given to me before listing • The matter was settled • Written confirmation of clearance was provided • Yet the listing remains active

I am requesting immediate removal of this adverse listing from all credit bureaus and written confirmation that this has been done.

This needs urgent resolution.