DD
Dwayne K
Active since Nov 2019
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
Incorrect Credit Listing – Settled Account Still Reflecting as “Bad Payer”
I am extremely frustrated with how this matter has been handled. I was listed as a “BAD PAYER” by MATTHYSEN & MATTH and handed over to Fourie Gronloh Attorneys for an amount of R1 177.00. At no point was I personally contacted prior to being listed on the credit bureau. All communication was directed to the main member (my former partner), from whom I have been separated for a long time. I no longer reside at that address and was never given an opportunity to resolve the matter before being negatively listed. After discovering the listing, I immediately made enquiries and have since settled the outstanding amount in full. On 24 November 2025, I received written confirmation that my name was cleared from the credit bureau. However, despite this confirmation and despite the account being settled, the adverse listing is STILL reflecting. This is now affecting me personally and impacting my business operations. A negative listing — especially one marked “Bad Payer” — has serious consequences. It is unacceptable that: • Proper notice was not given to me before listing • The matter was settled • Written confirmation of clearance was provided • Yet the listing remains active I am requesting immediate removal of this adverse listing from all credit bureaus and written confirmation that this has been done. This needs urgent resolution.
0 replies
2 months ago
Unfair Credit Listing & No Direct Communication – Intercare Irene / Dr Du Plooy
I am extremely disappointed in how this matter has been handled by Intercare Irene (Dr Du Plooy’s practice). An outstanding amount of R1 177.00 was handed over to attorneys and I was listed as a “Bad Payer” on the credit bureau — without ever being contacted directly. All communication was sent to the main member (my former partner), from whom I separated a long time ago. I no longer reside at that address and was never personally notified before being handed over and listed. I was not given a fair opportunity to resolve the account prior to the adverse listing. As soon as I became aware of the listing, I made enquiries and settled the outstanding amount in full. I have since received written confirmation that my name was cleared from the credit bureau. However, despite settlement and written confirmation, the negative listing is still reflecting. This has now affected me personally and has had a serious impact on my business activities. A “Bad Payer” listing is not something to take lightly, especially when proper communication procedures were not followed. I am requesting urgent intervention from Intercare Irene to ensure: • Immediate removal of the adverse credit listing • Confirmation that all credit bureaus have been updated • Proper review of how this matter was handled This situation could have been avoided with correct and direct communication. I expect this matter to be resolved urgently.
0 replies
5 months ago
Unfair Default and Lack of Communication by Dr. Ferreira – Intercare Irene
I am extremely disappointed with the way my account was handled by Dr. Ferreira at Intercare Irene. I was defaulted for an amount of R448.70 without ever being contacted personally, even though I have my own patient file at the practice. Instead of contacting me directly, Dr. Ferreira reached out to the main member on my medical aid — my partner at the time — and somehow the account ended up being sent to lawyers. I received no calls, emails, or written notice before my name was listed as defaulted. Because of this small outstanding amount, my credit record has now been negatively affected, and I’m facing major setbacks as a result. I believe this could have been easily resolved with proper communication and professionalism. I would appreciate it if Intercare Irene could review this matter, correct the unfair default, and ensure this doesn’t happen to others in the future.
53 replies
13 months ago
Unsatisfactory Experience with FinFix
I must say that my recent experience with FinFix has been far from satisfactory. From the very start I had trouble with communication, emails being ignored and debit orders going off on wrong dates and them blaming the client. I am compelled to express my frustration regarding the unprofessional behaviour exhibited by some of your staff members and the series of miscommunications that have led to my services being unexpectedly canceled. Despite my continuous efforts to maintain open lines of communication, I found myself being unfairly blamed for not paying for two months. (Even though keeping communication throughout it all). The email trails and statements clearly show that I was actively corresponding about the issues at hand, particularly after losing my job—something that seemed to be completely disregarded by them. Managing my finances independently has become a daunting task due to the troubling details uncovered in the court documents provided by FinFix. High interests with low monthly payments escalating all my accounts to run interest far more than what was payed by FinFix leading all my accounts to accumulate almost owing double than what I owed before my services. This situation has left me owing far more than I originally sought help for. Moreover, I’ve come to understand that my experience does not align with standard practices in debt counseling, which raises serious concerns about FinFix’s oversight in my case. When I reached out for clarification, your team attributed the cancellation to my actions without addressing the inconsistencies in my documentation. I do not even want to start on the manner of how the staff treats you. All I can say is they make it sound seamlessly with a great sales pitch at start and once you're in their dark hole its just a struggle. Would not recommend this experience to anyone !!!
53 replies
58 months ago
MTN Centurion Mall is the WORST branch to visit !!!
I have an account with MTN ! I went in on Saturday to get a hand set added to my account at mall of the south MTN, then they told meit is approved! Thereafter they went offline ! So i told them to cancell it ill go to another branch. ! Monday I went to the big MTN in Centurion Mall, after 4 hours of waiting they told me they forgot to upload the ID so they need to reload and wait for approval i should come back the following morning. I went back the Tuesday morning just to find out that they have not done anything yet, they told me they still need to call in to get approval, i should come back the afternoon, I went back Tuesday afternoon and they still had no answer for me and they are all quite rude ! I told them its been 2 days now surely they cant take that long, the guy who assisted me told me he will try his best to get it done and call me before end of business. He never called me and im still waiting for an answer ? 3 days just to get a device and a sim ported ? this is ridicules !
0 replies
78 months ago
INTEC IS ALL ABOUT THE MONEY
They do not even deserve a star at all ! Intec called mw every second day, when I signed up and payed my deposit and first funds, I heard nothing. It was a struggle to get my study material, and then they entered the wrong information onto my account with them so I wasn’t even able to go onto my profile or my study portal. After 1 (almost 2) months I received all study materials, I did my first work book (despite all the spelling/grammar issues in my Learners Guides). I send it over a mail and followed up, heard nothing! I called they then told me no im supposed to take my original copy to the nearest branch which I then did. 1 week passed AGAIN no responses, I called in again then the lady told me no it takes 1-2 weeks to deliver and 1 month to mark ? 3 weeks later (which is now a month) I stil heard nothing from them ??? So 1 month to receive and 1 month to mark after a delayed 2 months already ? They only give you 24 months they take your money and waste all your time and stress you out !!! 20 Tasks x (2 Months each to receive and mark) = 40 months... They forgot to mention all of the above to me ? They also forgot to tell me that they don't care about they’re students and that they have a lack of responding !!!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (100%)