Intercare
Verified Business
|1.9|43 Reviews (last 12 months)|Responds in 80h 46m
Intercare
Verified Business
|1.9
43 Reviews (last 12 months)
Responds in 80h 46m
AI Review Summary
Based on recent customer reviews, Intercare receives sharply divided feedback across its branches. Patients consistently praise individual doctors and dentists for compassionate, professional clinical care, with several long-standing clients commending specific practitioners by name. However, a recurring theme is serious frustration with billing and account administration, including disputed charges, incorrect medical aid submissions, and accounts handed over to attorneys without prior direct communication. Customers also mention rude reception or accounts staff, unresolved follow-ups from head office, and concerns around adverse credit bureau listings stemming from administrative errors.
Performance(last 12 months):
TrustIndex
3.5
Ranking
#25
in Health & Medical
NPS Score
-40
Recommended: Unlikely
Review Distribution
1.9|43 Reviews
Jul '25 - Jun '26
Recent reviews (43)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
28 May 2026, 06:42
Broken foot because of negligence
First I share the email I send directly to the Hazeldean day clinic the Friday day after my procedure. Good morning, I hope to find you well. I was happy with all over service but I was not happy in treatment after I came back from the theatre. I was the last patient going in. All the patients were drowsy and sleepy when they got back, was assisted to settle in, left to rest and then they received their food and were assisted to the bathroom with 2 assistants. I came back to ward wide awake. As she passed me by a nurse asked if I want my food, and rep**** yes, and received and ate. The whole section was empty, the last patient left about 5 minutes after I came in. I asked the sister that admitted me, if I can walk to the bathroom, and she said yes. And ask because everybody else got assistance and she said no, and I ask because every else got assistance and her answer was but they were drowsy and sleepy. I stood up but my left could not hold my weight. I threw my weigh back on my bed but hurt my left foot very badly as it is completely blue this morning, in the the ankle at the side of my foot. Ok called the nurse reported it, she look at my foot ignored it. I asked her if I can leave and she said as soon as you can arrange transportation you can leave. I called my husband, said to him can and fetch me but with a wheelchair because my legs are not working properly and I hurt my foot. He came and they let me go. The theatre personnal - excellent The ward personnal average but with me very poorly. My back feels great, the operation went well, but now I can barely walk because of an injury I received in your hospital, because I was the last patient and they just wished me to leave. Just a final word. We can get all information about who was working in my ward and when. The manager Lezel Hendriks called me and very friendly ask me what happened and I explained as per email. Her response she talk to the people responsible and get back Friday or Monday. She got back to me on Monday, says that the nurse that was responsible was a contractor, and she cannot remember anything. I told her that contractors are still their responsibility. She hinted that I must go for an X-ray and I asked as whose cost. This was not my fault, Then later she calls me and says I can go for a X-ray at their cost. I went to Intercare Castle gate, also telling that my GP is there. The X-ray results: Comminuted fracture for the distal diaphysis of the fifth metatarsal with minimal displacement and favorable alignment. This was send while I was there at Radiology to Lezel and to the doctor who did my procedure. This is 5 days after the incident. No response so I responded with this email. To be absolutely honest I don't know how you people work. You sent me for X-rays, the foot is broken the easiest thing would have been to just tell me to go to Dr. Paul quickly let him just check what is needed, it is a clean break. But no communication from either side. It is and remains a risk because I am sitting with a broken foot. This was not Dr. Gurnell's responsibility. It is the Intercare Hazeldean staff who made it dry. Tomorrow is a week. A week that I am walking on a broken foot. I have only been decent, addressing things with the right people, directly by email. But I am starting to weigh my options. This sets me back 8 weeks in terms of work, which I cannot function optimally. It has been a huge frustration, painful and absolutely unnecessary. I am also not taking this up with Dr. Gurnell, once again he did his job, with confidence that you will do the same. He is a surgeon, not a not a nurse. And that I was politely dismissed by this email. Dear Mrs Botha Thank you again for bringing the following to our attention on Friday and for our telephone conversation. We take all feedback regarding patient safety and care extremely seriously, and value the input of our patients in order to continuously improve our service. We are truly sorry to hear of the inconvenience you are experiencing. We would like to assure you that we are currently conducting a thorough internal investigation into the alleged incident. This process includes consulting with all staff who were on duty and working in the area on that day in order to compile a clear and detailed timeline of events. In the meantime, as a gesture of goodwill, we have arranged for an X-ray of your foot to be taken. These images and results are fully at your disposal, and you are welcome to use them if you are considering further medical follow-up or treatment by a medical practitioner of your choice. We appreciate your patience while we complete this internal review. Kind regards / Kind regards Lézel Hendriks In conclusion, they accept responsibility, is willing to pay for X-ray but not for treatment. Warning to patients if you are the last patient in the ward, this is what you can expect. Dismissal, even though I asked 3 times if I do not need assistance. And according to them the broken foot is now my problem. Put me 6 weeks back, what about work driving etc. They take no responsibility. We trust them to treat us right. They do not.
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Anonymous
1 reviews | Active since Jan 2020
28 May 2026, 06:42
Broken foot because of negligence
First I share the email I send directly to the Hazeldean day clinic the Friday day after my procedure. Good morning, I hope to find you well. I was happy with all over service but I was not happy in treatment after I came back from the theatre. I was the last patient going in. All the patients were drowsy and sleepy when they got back, was assisted to settle in, left to rest and then they received their food and were assisted to the bathroom with 2 assistants. I came back to ward wide awake. As she passed me by a nurse asked if I want my food, and rep**** yes, and received and ate. The whole section was empty, the last patient left about 5 minutes after I came in. I asked the sister that admitted me, if I can walk to the bathroom, and she said yes. And ask because everybody else got assistance and she said no, and I ask because every else got assistance and her answer was but they were drowsy and sleepy. I stood up but my left could not hold my weight. I threw my weigh back on my bed but hurt my left foot very badly as it is completely blue this morning, in the the ankle at the side of my foot. Ok called the nurse reported it, she look at my foot ignored it. I asked her if I can leave and she said as soon as you can arrange transportation you can leave. I called my husband, said to him can and fetch me but with a wheelchair because my legs are not working properly and I hurt my foot. He came and they let me go. The theatre personnal - excellent The ward personnal average but with me very poorly. My back feels great, the operation went well, but now I can barely walk because of an injury I received in your hospital, because I was the last patient and they just wished me to leave. Just a final word. We can get all information about who was working in my ward and when. The manager Lezel Hendriks called me and very friendly ask me what happened and I explained as per email. Her response she talk to the people responsible and get back Friday or Monday. She got back to me on Monday, says that the nurse that was responsible was a contractor, and she cannot remember anything. I told her that contractors are still their responsibility. She hinted that I must go for an X-ray and I asked as whose cost. This was not my fault, Then later she calls me and says I can go for a X-ray at their cost. I went to Intercare Castle gate, also telling that my GP is there. The X-ray results: Comminuted fracture for the distal diaphysis of the fifth metatarsal with minimal displacement and favorable alignment. This was send while I was there at Radiology to Lezel and to the doctor who did my procedure. This is 5 days after the incident. No response so I responded with this email. To be absolutely honest I don't know how you people work. You sent me for X-rays, the foot is broken the easiest thing would have been to just tell me to go to Dr. Paul quickly let him just check what is needed, it is a clean break. But no communication from either side. It is and remains a risk because I am sitting with a broken foot. This was not Dr. Gurnell's responsibility. It is the Intercare Hazeldean staff who made it dry. Tomorrow is a week. A week that I am walking on a broken foot. I have only been decent, addressing things with the right people, directly by email. But I am starting to weigh my options. This sets me back 8 weeks in terms of work, which I cannot function optimally. It has been a huge frustration, painful and absolutely unnecessary. I am also not taking this up with Dr. Gurnell, once again he did his job, with confidence that you will do the same. He is a surgeon, not a not a nurse. And that I was politely dismissed by this email. Dear Mrs Botha Thank you again for bringing the following to our attention on Friday and for our telephone conversation. We take all feedback regarding patient safety and care extremely seriously, and value the input of our patients in order to continuously improve our service. We are truly sorry to hear of the inconvenience you are experiencing. We would like to assure you that we are currently conducting a thorough internal investigation into the alleged incident. This process includes consulting with all staff who were on duty and working in the area on that day in order to compile a clear and detailed timeline of events. In the meantime, as a gesture of goodwill, we have arranged for an X-ray of your foot to be taken. These images and results are fully at your disposal, and you are welcome to use them if you are considering further medical follow-up or treatment by a medical practitioner of your choice. We appreciate your patience while we complete this internal review. Kind regards / Kind regards Lézel Hendriks In conclusion, they accept responsibility, is willing to pay for X-ray but not for treatment. Warning to patients if you are the last patient in the ward, this is what you can expect. Dismissal, even though I asked 3 times if I do not need assistance. And according to them the broken foot is now my problem. Put me 6 weeks back, what about work driving etc. They take no responsibility. We trust them to treat us right. They do not.
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Anonymous
1 reviews | Active since Jan 2020
17 May 2026, 13:51
Terrible Customer Care
I contacted Intercare for over 6 months about an outstanding bill that was not claimed from the medical aid, they never responded to emails. Each time I called, they said they would investigate and get back to me. No follow-up from their end. Now they have handed me over. I have supported the Waterstone Branch for over two years, but this is the worst service that I have received from their headoffice accounts team. They are unprofessional with zero customer centric ethics. Every lady that I spoke to promised to get back to me via phone or email, but never did. My family and I will no longer use any of the intercare branches.
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Anonymous
1 reviews | Active since Jan 2020
17 May 2026, 13:51
Terrible Customer Care
I contacted Intercare for over 6 months about an outstanding bill that was not claimed from the medical aid, they never responded to emails. Each time I called, they said they would investigate and get back to me. No follow-up from their end. Now they have handed me over. I have supported the Waterstone Branch for over two years, but this is the worst service that I have received from their headoffice accounts team. They are unprofessional with zero customer centric ethics. Every lady that I spoke to promised to get back to me via phone or email, but never did. My family and I will no longer use any of the intercare branches.
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Anonymous
1 reviews | Active since Jan 2020
13 May 2026, 10:23
Happy patient
I’m extremely happy with the service I received from Intercare Glenfair Dental Care. From the very first phone call, the receptionist, Gugu, was incredibly friendly and made the process of booking an appointment so easy and stress-free. The treatment and care I received from Dr Arno Weber and his assistant were truly exceptional. From the moment I arrived at the dental practice, I felt warmly welcomed. The receptionist was bubbly, professional, and very helpful with completing all the necessary documentation. The entire experience made me feel comfortable and at home throughout my dental visit. I would definitely recommend the practice to anyone looking for outstanding dental care and excellent patient service. Thank you so much to Dr Arno Weber, Gugu, and Dr Arno’s assistant for making my visit such a positive experience.
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Anonymous
1 reviews | Active since Jan 2020
13 May 2026, 10:23
Happy patient
I’m extremely happy with the service I received from Intercare Glenfair Dental Care. From the very first phone call, the receptionist, Gugu, was incredibly friendly and made the process of booking an appointment so easy and stress-free. The treatment and care I received from Dr Arno Weber and his assistant were truly exceptional. From the moment I arrived at the dental practice, I felt warmly welcomed. The receptionist was bubbly, professional, and very helpful with completing all the necessary documentation. The entire experience made me feel comfortable and at home throughout my dental visit. I would definitely recommend the practice to anyone looking for outstanding dental care and excellent patient service. Thank you so much to Dr Arno Weber, Gugu, and Dr Arno’s assistant for making my visit such a positive experience.
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Anonymous
1 reviews | Active since Jan 2020
11 May 2026, 12:41
Unprofessional Service of Receptionist
I call the dentist in VANRHYNSDORP today. To make an appointment for my 4year old. They lady @reception according to last times notes they can't help me because last time my daughter won't sit still. So the refer me 24km to Vredendal. So I just want to know is this professionalism and the receptionist lady answering the phone is also asking met wat? Not even how can we help you. This is DR. ALBERTS DENTIST IN VANRHYNSDORP 😤😤😤
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Anonymous
1 reviews | Active since Jan 2020
11 May 2026, 12:41
Unprofessional Service of Receptionist
I call the dentist in VANRHYNSDORP today. To make an appointment for my 4year old. They lady @reception according to last times notes they can't help me because last time my daughter won't sit still. So the refer me 24km to Vredendal. So I just want to know is this professionalism and the receptionist lady answering the phone is also asking met wat? Not even how can we help you. This is DR. ALBERTS DENTIST IN VANRHYNSDORP 😤😤😤
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Anonymous
1 reviews | Active since Jan 2020
7 May 2026, 20:07
Submitted Incorrect Billing to Medical Aid, then Handed Us Over For It
In May 2025 I had my four impacted wisdom teeth extracted in hospital. Prior to the procedure, Discovery confirmed it would be covered and authorised the admission. In June 2025, I received a statement from Intercare indicating that payment was outstanding. I immediately responded to say that the procedure had been authorised and covered by the medical aid and that the matter should be addressed with Discovery. Since then, for several months, I repeatedly followed up with Intercare Gonubie and was consistently told that the matter was being handled. During this period, I also contacted Discovery on multiple occasions and was informed that the claim had not been paid because Intercare had submitted the billing incorrectly - with the first submission being incorrect teeth quantity billed, and the second submission being the incorrect facility code used. I presented this information to Intercare Gonubie, I was told it would be resubmitted, which had been done in October 2025. In February I contacted Intercare head office and managed to speak to one helpful person, Tumo, who put me in contact with Michaela. Michaela did not respond at the time, I had to follow up twice, only for her to tell me that Intercare Gonubie are handling it and will provide feedback - so back to square one, even after begging for assistance from head office. Despite the ongoing dispute of Intercare's billing issue, and the subsequent delayed payment from Discovery, my husband has now been handed over for this matter and received a summons and credit bureau ramifications. This is completely unacceptable. The issue was derived from incorrect billing, not due to refusal or evading payment. My husband and I have done everything we possibly can to act as the middle man between Discovery and Intercare, which should never have been our responsibility in the first place. If the billing was correctly submitted the first time then none of this would have even happened. Just yesterday Intercare Gonubie finally received confirmation of the billing resubmission being processed by Discovery, but unfortunately this came a little too late as Intercare head office had already decided to hand this matter over, despite it still being in dispute due to billing issues. I need confirmation that Intercare will take responsibilty and revoke the hand over, along with the adverse credit bureau listing. While I understand that mistakes can happen, this account should never have been handed over while it was still in dispute and at no fault of our own. We had been patient when Intercare Gonubie consistently informed us that they were handling it. I have documented all the correspondance from our side which very clearly shows that we have done everything we can to assist - I would even go as far as saying we put more admin and follow-ups into this than either other party did. I would love to send this all to a manager to review and see if they think this was worthy of being handed over for. This entire experience has left me with a lot of distaste for Intercare and I cannot see us returning as customers after this ordeal. For now, I just need to get my husband's credit score cleared of any wrongdoing and since Intercare handed it over, Intercare can sort it out - that's the only apology that will suffice.
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Anonymous
1 reviews | Active since Jan 2020
7 May 2026, 20:07
Submitted Incorrect Billing to Medical Aid, then Handed Us Over For It
In May 2025 I had my four impacted wisdom teeth extracted in hospital. Prior to the procedure, Discovery confirmed it would be covered and authorised the admission. In June 2025, I received a statement from Intercare indicating that payment was outstanding. I immediately responded to say that the procedure had been authorised and covered by the medical aid and that the matter should be addressed with Discovery. Since then, for several months, I repeatedly followed up with Intercare Gonubie and was consistently told that the matter was being handled. During this period, I also contacted Discovery on multiple occasions and was informed that the claim had not been paid because Intercare had submitted the billing incorrectly - with the first submission being incorrect teeth quantity billed, and the second submission being the incorrect facility code used. I presented this information to Intercare Gonubie, I was told it would be resubmitted, which had been done in October 2025. In February I contacted Intercare head office and managed to speak to one helpful person, Tumo, who put me in contact with Michaela. Michaela did not respond at the time, I had to follow up twice, only for her to tell me that Intercare Gonubie are handling it and will provide feedback - so back to square one, even after begging for assistance from head office. Despite the ongoing dispute of Intercare's billing issue, and the subsequent delayed payment from Discovery, my husband has now been handed over for this matter and received a summons and credit bureau ramifications. This is completely unacceptable. The issue was derived from incorrect billing, not due to refusal or evading payment. My husband and I have done everything we possibly can to act as the middle man between Discovery and Intercare, which should never have been our responsibility in the first place. If the billing was correctly submitted the first time then none of this would have even happened. Just yesterday Intercare Gonubie finally received confirmation of the billing resubmission being processed by Discovery, but unfortunately this came a little too late as Intercare head office had already decided to hand this matter over, despite it still being in dispute due to billing issues. I need confirmation that Intercare will take responsibilty and revoke the hand over, along with the adverse credit bureau listing. While I understand that mistakes can happen, this account should never have been handed over while it was still in dispute and at no fault of our own. We had been patient when Intercare Gonubie consistently informed us that they were handling it. I have documented all the correspondance from our side which very clearly shows that we have done everything we can to assist - I would even go as far as saying we put more admin and follow-ups into this than either other party did. I would love to send this all to a manager to review and see if they think this was worthy of being handed over for. This entire experience has left me with a lot of distaste for Intercare and I cannot see us returning as customers after this ordeal. For now, I just need to get my husband's credit score cleared of any wrongdoing and since Intercare handed it over, Intercare can sort it out - that's the only apology that will suffice.
0
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Anonymous
1 reviews | Active since Jan 2020
20 Apr 2026, 20:40
CHARGED FEES FOR NO SERVICES RENDERED
My name is Lindiwe Ndziba. I been using the intercare facilities since 2018. I made a booking for 1 April 2026 4pm was stuck in traffic. I got a call from the doctors office. I explained my situation she suggested I reschedule for the next day which I did for 7.30am. During the night an important work commitment came up so when I got the work email in the morning I woke up and cancelled my appointment. I didn’t get cancellation confirmation- this email usually take long to show up. It’s not the first time did a cancellation so I didn’t expect immediate confirmation. The doctors tried calling me. I was driving at the time so I didn’t see the call. When I got to work they called again. I answered the lady was extremely rude, I told what happened and she insisted that I will be charged. Services are not rendered but you are charged. I have cancelled appointments at this facility before and I never experienced this. I have had emergencies in the past and didn’t make it with out cancellation I was never charged since 2018. My accounts are up to date, I have never experienced such service since 2018. My doctor for chronic conditions is in this facility I go to him regularly and i have never experienced this. I tried to explain they left the charge. Because service where not rendered they didn’t put the charge on medical aid. I would like proof that all appointments cancelled or not are charged in full all the time to understand how do they apply the policy fairly across the board. The facility has walk ins if I don’t arrive I’m sure they managed to take on the next available person. I believe this was unfair treatment for someone who has been a client for so many years. Someone with no outstanding balances.
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Anonymous
1 reviews | Active since Jan 2020
20 Apr 2026, 20:40
CHARGED FEES FOR NO SERVICES RENDERED
My name is Lindiwe Ndziba. I been using the intercare facilities since 2018. I made a booking for 1 April 2026 4pm was stuck in traffic. I got a call from the doctors office. I explained my situation she suggested I reschedule for the next day which I did for 7.30am. During the night an important work commitment came up so when I got the work email in the morning I woke up and cancelled my appointment. I didn’t get cancellation confirmation- this email usually take long to show up. It’s not the first time did a cancellation so I didn’t expect immediate confirmation. The doctors tried calling me. I was driving at the time so I didn’t see the call. When I got to work they called again. I answered the lady was extremely rude, I told what happened and she insisted that I will be charged. Services are not rendered but you are charged. I have cancelled appointments at this facility before and I never experienced this. I have had emergencies in the past and didn’t make it with out cancellation I was never charged since 2018. My accounts are up to date, I have never experienced such service since 2018. My doctor for chronic conditions is in this facility I go to him regularly and i have never experienced this. I tried to explain they left the charge. Because service where not rendered they didn’t put the charge on medical aid. I would like proof that all appointments cancelled or not are charged in full all the time to understand how do they apply the policy fairly across the board. The facility has walk ins if I don’t arrive I’m sure they managed to take on the next available person. I believe this was unfair treatment for someone who has been a client for so many years. Someone with no outstanding balances.
0
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Anonymous
1 reviews | Active since Jan 2020
16 Apr 2026, 07:47
Shockingly bad nursing care at Intercare Hazeldene
I was admitted on Friday 4 April to this facility Over the weekend I had two sessions of occupational therapy but absolutely no physio which I had twice a day in the preceding week, after having spent 18 days in Wilgers ICU, where I had three sessions a day from day 9! I became dizzy on the Sunday, a first in nearly 5 weeks and one of the symptoms which calls for immediate cessation of activity after a major heart surgery. Had to be helped back to my bed. On Thursday morning I summoned the facility manager to my bed. I was livid and insisted on laying an official complaint In the bed on my right a Zulu gentleman was lying the same period as myself. For six days he was delirious and specifically at night his talking and shouting never ceased. What bordered on being cruel to the other occupants of te room; two dying due to cancer and a quadriplegic who was being treated for a septic bedsore, was the fact that we were informed on the Wednesday that he would be moved, and yet we had to put up with another night of shouting and talking! SlAs I said, Thursday morning I was livid For 6 full days I had no physio, I was coughing incessantly and I could feel my lungs filling up with flehm and indeed developed an infection! I demanded immediate treatment twice a day,I demanded the patient being moved away and got out of there after I had to extend my stay by 3 days. Over the Easter weekend a dedicated physiothe****** named Dudu got me going and managed to get me out of that place in four days! The treatment of the paraplegic fourty year old next to me was, to say the least, absolutely shocking. He could only whistle to attract attention and was flatly ignored. I rang the bell on his behalf almost constantly but reaction was snail-paced to say the least. He ended up after something like four weeks in that facility with a mild stroke and meningitis,and was transferred to a hospital yesterday! In the time I was there, two elderly gentlemen, admittedly stubborn, fell after getting out of bed, after I rang the bell immediately upon being aware of their intentions. Again snail-paced responses contributing. This my review and I am a registered dentist, thus not unfami**** with standard of care!
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Anonymous
1 reviews | Active since Jan 2020
16 Apr 2026, 07:47
Shockingly bad nursing care at Intercare Hazeldene
I was admitted on Friday 4 April to this facility Over the weekend I had two sessions of occupational therapy but absolutely no physio which I had twice a day in the preceding week, after having spent 18 days in Wilgers ICU, where I had three sessions a day from day 9! I became dizzy on the Sunday, a first in nearly 5 weeks and one of the symptoms which calls for immediate cessation of activity after a major heart surgery. Had to be helped back to my bed. On Thursday morning I summoned the facility manager to my bed. I was livid and insisted on laying an official complaint In the bed on my right a Zulu gentleman was lying the same period as myself. For six days he was delirious and specifically at night his talking and shouting never ceased. What bordered on being cruel to the other occupants of te room; two dying due to cancer and a quadriplegic who was being treated for a septic bedsore, was the fact that we were informed on the Wednesday that he would be moved, and yet we had to put up with another night of shouting and talking! SlAs I said, Thursday morning I was livid For 6 full days I had no physio, I was coughing incessantly and I could feel my lungs filling up with flehm and indeed developed an infection! I demanded immediate treatment twice a day,I demanded the patient being moved away and got out of there after I had to extend my stay by 3 days. Over the Easter weekend a dedicated physiothe****** named Dudu got me going and managed to get me out of that place in four days! The treatment of the paraplegic fourty year old next to me was, to say the least, absolutely shocking. He could only whistle to attract attention and was flatly ignored. I rang the bell on his behalf almost constantly but reaction was snail-paced to say the least. He ended up after something like four weeks in that facility with a mild stroke and meningitis,and was transferred to a hospital yesterday! In the time I was there, two elderly gentlemen, admittedly stubborn, fell after getting out of bed, after I rang the bell immediately upon being aware of their intentions. Again snail-paced responses contributing. This my review and I am a registered dentist, thus not unfami**** with standard of care!
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Anonymous
1 reviews | Active since Jan 2020
13 Apr 2026, 13:44
Dr Minette Lombard
We visit the dentist, Dr Minette Lombard, at Intercare Wonderboom junction. We have paid all the consultations cash. Then get a letter from the attorney for outstanding bill. After I have send 3 mails a month before that, to enquire about the outstanding bill, because we have made cash payments with every visit. And no reply from them. These people just want money, patient care doesn't matter to them.
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Anonymous
1 reviews | Active since Jan 2020
13 Apr 2026, 13:44
Dr Minette Lombard
We visit the dentist, Dr Minette Lombard, at Intercare Wonderboom junction. We have paid all the consultations cash. Then get a letter from the attorney for outstanding bill. After I have send 3 mails a month before that, to enquire about the outstanding bill, because we have made cash payments with every visit. And no reply from them. These people just want money, patient care doesn't matter to them.
0
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