REFUND NOT PAID SINCE FEBRUARY 2020

Since Febuary am waiting for my refund , few month ago they replied with below email . still waiting for my money :

Fourpointdeals Refund Inbox x

admin@fourpointdeals.co.za Jul 28, 2020, 11:48 AM to admin

Good day,

May you please provide us with your banking details so as to initiate a refund on your order in the following format.

Order Number

Bank

Acc. Number

Acc. Name

Acc. Type

Amount Owed/outstanding

We sincerely apologise for the delay in the process of refunding you, due to a mitigation of circumstances.

Regards

Sikhanyiso Khambule