Framesby guesthouse not up to scratch!

Booked two identical rooms at same price for family. One room was acceptable, the other was not, tucked away down the bottom of an alleyway. Not the same size or standard or setting as the other, despite paying the same price. Framesby was unable to move the occupants closer to the other part of the family and claimed that as it was booked thru Lekkeslaap, they are just allocated leftover rooms or something to that effect. And their other guests had booked directly and booked specific rooms?! Further, the swimming pool, which looks all clean and sparkly in the pictures was actually green and dirty! Children could not use it to swim at all! Plus at least one of the rooms has had cold water in the shower for two days. No hot water on a four-day visit? No, not happy with Framesby guesthouse at all. Very disappointed!