Framework Properties
Verified Business
|3.4|13 Reviews (last 12 months)|Responds in 107h 13m
Framework Properties
Verified Business
|3.4
13 Reviews (last 12 months)
Responds in 107h 13m
AI Review Summary
Based on recent customer reviews, Framework Properties receives polarised feedback that splits sharply between rental application experiences and post-tenancy interactions. Customers consistently mention individual leasing agents, particularly praising names like Duduzile and Lisa for being professional, patient, and communicative during onboarding. However, a recurring theme is dissatisfaction once tenants move in or vacate, with frequent complaints about deposit refunds being delayed or withheld, disputes over wear and tear charges, lockouts over late payments, and perceived poor responsiveness from the office when issues are escalated.
Performance(last 12 months):
Trustindex Rating
5.6Ranked In Real Estate
#18Reply Time
107h 13mReplied to 100% of negative reviews
Reply time on negative reviews: 273h
TrustIndex
5.6
Ranking
#18
in Real Estate
Reply Time
107h 13m
Replied to 100% of negative reviews
Reply time on negative reviews: 273h
Frequently Asked Questions About Framework Properties
Recent reviews (13)
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