F
Frangalo
Unclaimed Business
F
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
12 Jan 2017, 16:44
Disappointed
<p>Quality of the food has gone down I'm really annoyed at how unhealthy the food has become from honey Portuguese feel to commercial butter chicken... literally BUTTER with a little bit of chicken my boyfriend was so sick after eating.. unfortunately we had to eat the food because we had hardly eaten yesterday and had bought this. We started eating here because it tasted better than nandos and it was way cheaper at this point nandos has seems to up their game and therefore we don't mind spending like 10/20 bucks more... the rice is never consistent one day I get enough to feed 3 people other days it's literally just enough for me! The extras come in the smallest petitions ever... don't even bother asking for extra anything you'll just get annoyed at how small the portions are... I always give people benefit of the doubt because it's what I would want from my clients but 3 times in a row getting progressively worse! I also don't complain unless I've been completely pushed off the edge and I guess yesterday was the worst time I think having nandos the night before and we paid the same price but actually enjoyed our food..! I also see many people complain on their frangalo Facebook page without them even responding I think it shows that they don't care about client satisfaction at all! Nor have I seen them own up and apologize... </p>
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Anonymous
1 reviews | Active since Jan 2020
12 Jan 2017, 16:44
Disappointed
<p>Quality of the food has gone down I'm really annoyed at how unhealthy the food has become from honey Portuguese feel to commercial butter chicken... literally BUTTER with a little bit of chicken my boyfriend was so sick after eating.. unfortunately we had to eat the food because we had hardly eaten yesterday and had bought this. We started eating here because it tasted better than nandos and it was way cheaper at this point nandos has seems to up their game and therefore we don't mind spending like 10/20 bucks more... the rice is never consistent one day I get enough to feed 3 people other days it's literally just enough for me! The extras come in the smallest petitions ever... don't even bother asking for extra anything you'll just get annoyed at how small the portions are... I always give people benefit of the doubt because it's what I would want from my clients but 3 times in a row getting progressively worse! I also don't complain unless I've been completely pushed off the edge and I guess yesterday was the worst time I think having nandos the night before and we paid the same price but actually enjoyed our food..! I also see many people complain on their frangalo Facebook page without them even responding I think it shows that they don't care about client satisfaction at all! Nor have I seen them own up and apologize... </p>
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