disrespectful and dishonest

V&A waterfront , cape town, is very disrespectful to its clients and this seriously degrades their customer service. we were clients my husband, myself and my son. until one day, I secured an appointment for my son who was then 18 months. He already had had his hair cut there. When i arrived (on time) to my son's appointment, the manager told me there was nothing to cut on his head (trust me there was plenty!!) and sent me back home... She surely has no kids and does not understand that a mum has many other things to do, and that it already takes her about 1h to pick up baby from creche, drive to shopping mall, park there , take out baby of pram, walk to salon. All that, to be sent home upon arrival for a such a poor, dishonest, sad reason. Madam, if you just hate kids and do not want them in your salon, please simply refuse bookings for kids! this would save us time and energy to us all. you just lost your salon 3 clients... at least.