**** or not??? Still open but not delivering.

Placed an order & paid. I was given an expectation of delivery. After that period expired I sent an email to query when I will get delivery. Eventually a response that "Due to I'll health the some orders cannot be fulfilled." A range of order numbers were mentioned that will get a refund soonest. Today e sent (7 weeks) another email and I had responses from OTHER customers as well who are awaiting refunds or delivery. How come their site is still up & running and open for business? This stinks of a ****. BEWARE!!!