Freeway Coaches
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Freeway Coaches has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Freeway Coaches across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Yesterday I purchased a ticket with Freeway Coaches for a bus departing Cape Town at 6:30 PM to Johannesburg. My brother arrived early as instructed and waited at the station. By 7:30 PM, there was still no bus and no update from the company. I had to call them myself, only to be told that the bus had a maintenance issue and would not be making the trip to Johannesburg at all. Again, there was no communication sent to passengers. This is extremely frustrating. People arrange transport to the station, spend money getting there, and plan their schedules around these trips. Some passengers might have had work commitments, family emergencies, or even job interviews the next day in Johannesburg. Leaving passengers waiting for an hour with no update and only informing them when they call is unacceptable. Companies should respect their customers and communicate properly when there are cancellations or major delays. Very disappointing service.
1 reviews | Active since Jan 2020
Yesterday I purchased a ticket with Freeway Coaches for a bus departing Cape Town at 6:30 PM to Johannesburg. My brother arrived early as instructed and waited at the station. By 7:30 PM, there was still no bus and no update from the company. I had to call them myself, only to be told that the bus had a maintenance issue and would not be making the trip to Johannesburg at all. Again, there was no communication sent to passengers. This is extremely frustrating. People arrange transport to the station, spend money getting there, and plan their schedules around these trips. Some passengers might have had work commitments, family emergencies, or even job interviews the next day in Johannesburg. Leaving passengers waiting for an hour with no update and only informing them when they call is unacceptable. Companies should respect their customers and communicate properly when there are cancellations or major delays. Very disappointing service.
1 reviews | Active since Jan 2020
I'm writing on behalf of my Father he worked for the company for 8 years and he got dismissed in March he then applied for the uif money he still receiving the money for uif apparently he worked extra hours that he never got Paid for then he took the matter to labor department the owner Shabeer not sure if my spelling is correct promised to pay the money on the 15th of September of which he didn't we gave him a call yesterday asking him what happened he said the the put 2 digit wrong hence the deposit didn't go through but promised that yesterday before 12 the money will be in but still nothing, the manner in which he treats his former employee is not good at all may I kindly ask for help because clearly his not willing to pay the money
1 reviews | Active since Jan 2020
I'm writing on behalf of my Father he worked for the company for 8 years and he got dismissed in March he then applied for the uif money he still receiving the money for uif apparently he worked extra hours that he never got Paid for then he took the matter to labor department the owner Shabeer not sure if my spelling is correct promised to pay the money on the 15th of September of which he didn't we gave him a call yesterday asking him what happened he said the the put 2 digit wrong hence the deposit didn't go through but promised that yesterday before 12 the money will be in but still nothing, the manner in which he treats his former employee is not good at all may I kindly ask for help because clearly his not willing to pay the money
1 reviews | Active since Jan 2020
Freeway Coaches in Lenasia are scammers and thiefs. They crashed into my car and are refusing to pay for the damages. they are now ignoring my phone calls
1 reviews | Active since Jan 2020
Freeway Coaches in Lenasia are scammers and thiefs. They crashed into my car and are refusing to pay for the damages. they are now ignoring my phone calls
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