Bad service , unprofessional stuff !

What a bad experience I received from the team of freeway Toyota even their manager he's not reliable this month alone( November) I bought two vehicles from them which are both urban cruiser but the first one is having alot of red flags im sure I have return it 4 times already but nothing has happened and Wednesday I went there to fetch the second vehicle and left the first one for that inspection they were telling me about unfortunately i mistakenly forgot my luggage bag that had my clothes and toiletry bag ( Givenchy) I called the sales person by the name of Karabo to ensure that my belongings are safe!! Wow only to find out my toiletry bag was ****** I immediately informed the sales person which Karabo and his manager but they are dogging me even the vehicle is having alot of unlikable things that I mentioned to them but nothing is being fixed