FMC unethical jealousy

I can't believe how unethical people are in this company. So part of this company's business ethics includes fair competition and all that. But try to buy consumables from FMC and you will know just how unethical everyone is. So we have been trying from last year to get a quote for consumables from this company but nooo, apparently u have to open an account first before getting a quote. When u try to open an account u get told that we can't just open an account for u cos u r not one of the FMC providers nor a hospital! So fresenius is actually not supplying to anyone except for hospitals and their own units! Well at least that's what I rudely got from "Ashley" this morning when I called. I can't believe such a big and respected company can be such cowards that they even sacrifice their sales just to make sure no any provider gets the consumables, well ofcos to avoid competition. This is very dissapointing. And I suggest u put it out in public boards and website that fresenius medical care/kabi supplies for hospitals and Fmc units only. So that we don't waste our time with your rude sales people