PATIENTS RIGHTS ARE FRINGED !!!

My husband was dailysing at Botshelong renal unit,for quite sometime now.We've experiencing that the medical aid does not pay the service provider which is Amphath When we do follow up,we found that the unit was all along using the wrong calender.They were not using my medical aid calender to draw blood I ended being handed over to the debt collectors, because of their incompetence,and my credit record is been dragged into the mud.What hurt me the most was sometime last week when the sister from that particular laboratory said to o my hubby whilst he was dailysing.Sir the reason why the medical aid is not pp aying, it's because of the cheap medical cover you took.Little does she knows that our medical aid is the second from the best I'm paying R9333.00 monthly..Infront of the other patients where's the Doctor and patient confidentiality.My hubby was embarrassed and so ****ed at her,I immediately take him out of that unit.They were hurting him when looking for the veins,they would *****ly him in the wrong place moving the needle up and down looking for the vein that caused the clots and the fistula was blocked,he was not clearing at all the potassium was high as if he's not dailysing.On Monday he was hospitalised at a certain clinic to blow those clots so that the fistula will function normally.