FU
Frontline Underwriting Managers
Claimed Business
FU
Frontline Underwriting Managers
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Frontline Underwriting Managers
Frontline Underwriting Managers has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Frontline Underwriting Managers across 43 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRR
Ravesh R
1 reviews | Active since Jan 2020
7 Oct 2025, 18:02
Beware of Frontline insurance
Be careful of this ****ming insurance company, They gave us a quotation on the 3/10/2024 We accepted the quotation and they started to debit my account, We requested policy documents over forty times to finally receive it 06/08/2025 that's 10 months later, They then used a electronic signature dated 26/03/2025 on the document, They took our payments for 10 months. stay away from Frontline.
Helpful (0)
|Replies (0)RR
Ravesh R
1 reviews | Active since Jan 2020
7 Oct 2025, 18:02
Beware of Frontline insurance
Be careful of this ****ming insurance company, They gave us a quotation on the 3/10/2024 We accepted the quotation and they started to debit my account, We requested policy documents over forty times to finally receive it 06/08/2025 that's 10 months later, They then used a electronic signature dated 26/03/2025 on the document, They took our payments for 10 months. stay away from Frontline.
0
Replies (0)LR
SM
Shadrack M
1 reviews | Active since Jan 2020
9 Jun 2025, 04:21
Horrible staff attit...
Horrible staff attitude
Helpful (0)
|Replies (0)SM
Shadrack M
1 reviews | Active since Jan 2020
9 Jun 2025, 04:21
Horrible staff attit...
Horrible staff attitude
0
Replies (0)MDV
MadrAA(C) De Villiers
1 reviews | Active since Jan 2020
31 Mar 2025, 07:48
Frontline Destroys Lives
Zero Rating. The destroy people's liVes by *****ulently rejecting claims without doing proper investigations on Exclusion Clauses not applicable. They also do further more submit the same Clause to the Ombudsman instead of the investigators report which the dispute department put into action, which was confirmed by Investigator as ruled in my favor the Policyholder. Frontline Insurers want people to pay them so they can ***** your money and destroy your whole life when submitting a claim, in my case it is Vehicle Theft, as they make it impossible to financially afford to get to your work, which in turn financially break a person and you lose your work, home and everything. For me they have placed me into a position of having a complete breakdown, as I am losing everything and at this stage death seems like the way out.
Helpful (0)
|Replies (0)MDV
MadrAA(C) De Villiers
1 reviews | Active since Jan 2020
31 Mar 2025, 07:48
Frontline Destroys Lives
Zero Rating. The destroy people's liVes by *****ulently rejecting claims without doing proper investigations on Exclusion Clauses not applicable. They also do further more submit the same Clause to the Ombudsman instead of the investigators report which the dispute department put into action, which was confirmed by Investigator as ruled in my favor the Policyholder. Frontline Insurers want people to pay them so they can ***** your money and destroy your whole life when submitting a claim, in my case it is Vehicle Theft, as they make it impossible to financially afford to get to your work, which in turn financially break a person and you lose your work, home and everything. For me they have placed me into a position of having a complete breakdown, as I am losing everything and at this stage death seems like the way out.
0
Replies (0)FF
Funny F
1 reviews | Active since Jan 2020
16 Jan 2025, 11:47
No service
If I could give them a rating of zero, I certainly would. It is taking months to settle a small claim. To make matters worse, the intermediary closed shop for the December holidays, which hasn’t helped. Not a good combination.
Helpful (0)
|Replies (0)FF
Funny F
1 reviews | Active since Jan 2020
16 Jan 2025, 11:47
No service
If I could give them a rating of zero, I certainly would. It is taking months to settle a small claim. To make matters worse, the intermediary closed shop for the December holidays, which hasn’t helped. Not a good combination.
0
Replies (0)CP
Chantel P
1 reviews | Active since Jan 2020
4 Jun 2024, 10:19
bad on claims good with customer service
So with the power going on and off in the town I live in my fridge decided not to work anymore. I put in a claim, they let me know that someone have to come and have a look at the fridge and give a report (which I can see the point obviously) so I got a guy, he charged me R750. Got the report and sent it in. Now assessors need to go and check the fridge as well. (why don't send the assessors from the beginning, then I don't have to waste R750!! for me its a lot of money. (the customer service is great, they always get back to you very fast) but to do a claim, good luck. I've asked them before (so don't you need photos of what I have in my house) they said no, we trust our customer's. FYI take photos! they will definitely come with some sort of story.
Helpful (0)
|Replies (0)CP
Chantel P
1 reviews | Active since Jan 2020
4 Jun 2024, 10:19
bad on claims good with customer service
So with the power going on and off in the town I live in my fridge decided not to work anymore. I put in a claim, they let me know that someone have to come and have a look at the fridge and give a report (which I can see the point obviously) so I got a guy, he charged me R750. Got the report and sent it in. Now assessors need to go and check the fridge as well. (why don't send the assessors from the beginning, then I don't have to waste R750!! for me its a lot of money. (the customer service is great, they always get back to you very fast) but to do a claim, good luck. I've asked them before (so don't you need photos of what I have in my house) they said no, we trust our customer's. FYI take photos! they will definitely come with some sort of story.
0
Replies (0)DS
Di-Nhlax Shikwambs
1 reviews | Active since Jan 2020
16 May 2024, 20:23
Poor Service delivery (Cape town)
1. They hire amature accessors that render poor services that delay the whole claiming process. It took them 3 months to write off my car while they were attempting to fix it at the panel beater meaning there was a poor assessment of the on the vehicle after the accident. 2. My car hire was not extended mean while my policy allowed extension. 3. The whole claiming process and administration was just on another level. Poor communication, i had to call the panel beater several time to check the status of my claim cause i want not getting any feedback or answers from the insurance.
Helpful (0)
|Replies (0)DS
Di-Nhlax Shikwambs
1 reviews | Active since Jan 2020
16 May 2024, 20:23
Poor Service delivery (Cape town)
1. They hire amature accessors that render poor services that delay the whole claiming process. It took them 3 months to write off my car while they were attempting to fix it at the panel beater meaning there was a poor assessment of the on the vehicle after the accident. 2. My car hire was not extended mean while my policy allowed extension. 3. The whole claiming process and administration was just on another level. Poor communication, i had to call the panel beater several time to check the status of my claim cause i want not getting any feedback or answers from the insurance.
0
Replies (0)NM
Nobubele M
1 reviews | Active since Jan 2020
4 Mar 2024, 17:47
N Mkalipi
Frontline decided to pay my fridge at the price of 10 000 meanwhile I bought my at 12000 ,also deducted the excess fee. My fridge was damaged by the accessor that send to my house , now Frontline doesn't want to pay my cupboard the cupboard was collapsed because of their accessor now Frontline want me to claim my cupboard to Global choice I dont know anything about Global choice. I got the insurance with them am very angry with front line
Helpful (0)
|Replies (0)NM
Nobubele M
1 reviews | Active since Jan 2020
4 Mar 2024, 17:47
N Mkalipi
Frontline decided to pay my fridge at the price of 10 000 meanwhile I bought my at 12000 ,also deducted the excess fee. My fridge was damaged by the accessor that send to my house , now Frontline doesn't want to pay my cupboard the cupboard was collapsed because of their accessor now Frontline want me to claim my cupboard to Global choice I dont know anything about Global choice. I got the insurance with them am very angry with front line
0
Replies (0)