Frontline Underwriting Managers
Claimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Frontline Underwriting Managers
Claimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Ravesh R
1 reviews | Active since Jan 2020
7 Oct 2025, 18:02
Beware of Frontline insurance
Be careful of this ****ming insurance company, They gave us a quotation on the 3/10/2024 We accepted the quotation and they started to debit my account, We requested policy documents over forty times to finally receive it 06/08/2025 that's 10 months later, They then used a electronic signature dated 26/03/2025 on the document, They took our payments for 10 months. stay away from Frontline.
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Ravesh R
1 reviews | Active since Jan 2020
7 Oct 2025, 18:02
Beware of Frontline insurance
Be careful of this ****ming insurance company, They gave us a quotation on the 3/10/2024 We accepted the quotation and they started to debit my account, We requested policy documents over forty times to finally receive it 06/08/2025 that's 10 months later, They then used a electronic signature dated 26/03/2025 on the document, They took our payments for 10 months. stay away from Frontline.
0
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SM
Shadrack M
1 reviews | Active since Jan 2020
9 Jun 2025, 04:21
Horrible staff attit...
Horrible staff attitude
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Shadrack M
1 reviews | Active since Jan 2020
9 Jun 2025, 04:21
Horrible staff attit...
Horrible staff attitude
0
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MadrAA(C) De Villiers
1 reviews | Active since Jan 2020
31 Mar 2025, 07:48
Frontline Destroys Lives
Zero Rating. The destroy people's liVes by *****ulently rejecting claims without doing proper investigations on Exclusion Clauses not applicable. They also do further more submit the same Clause to the Ombudsman instead of the investigators report which the dispute department put into action, which was confirmed by Investigator as ruled in my favor the Policyholder. Frontline Insurers want people to pay them so they can ***** your money and destroy your whole life when submitting a claim, in my case it is Vehicle Theft, as they make it impossible to financially afford to get to your work, which in turn financially break a person and you lose your work, home and everything. For me they have placed me into a position of having a complete breakdown, as I am losing everything and at this stage death seems like the way out.
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MadrAA(C) De Villiers
1 reviews | Active since Jan 2020
31 Mar 2025, 07:48
Frontline Destroys Lives
Zero Rating. The destroy people's liVes by *****ulently rejecting claims without doing proper investigations on Exclusion Clauses not applicable. They also do further more submit the same Clause to the Ombudsman instead of the investigators report which the dispute department put into action, which was confirmed by Investigator as ruled in my favor the Policyholder. Frontline Insurers want people to pay them so they can ***** your money and destroy your whole life when submitting a claim, in my case it is Vehicle Theft, as they make it impossible to financially afford to get to your work, which in turn financially break a person and you lose your work, home and everything. For me they have placed me into a position of having a complete breakdown, as I am losing everything and at this stage death seems like the way out.
0
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Chantel P
1 reviews | Active since Jan 2020
4 Jun 2024, 10:19
bad on claims good with customer service
So with the power going on and off in the town I live in my fridge decided not to work anymore. I put in a claim, they let me know that someone have to come and have a look at the fridge and give a report (which I can see the point obviously) so I got a guy, he charged me R750. Got the report and sent it in. Now assessors need to go and check the fridge as well. (why don't send the assessors from the beginning, then I don't have to waste R750!! for me its a lot of money. (the customer service is great, they always get back to you very fast) but to do a claim, good luck. I've asked them before (so don't you need photos of what I have in my house) they said no, we trust our customer's. FYI take photos! they will definitely come with some sort of story.
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Chantel P
1 reviews | Active since Jan 2020
4 Jun 2024, 10:19
bad on claims good with customer service
So with the power going on and off in the town I live in my fridge decided not to work anymore. I put in a claim, they let me know that someone have to come and have a look at the fridge and give a report (which I can see the point obviously) so I got a guy, he charged me R750. Got the report and sent it in. Now assessors need to go and check the fridge as well. (why don't send the assessors from the beginning, then I don't have to waste R750!! for me its a lot of money. (the customer service is great, they always get back to you very fast) but to do a claim, good luck. I've asked them before (so don't you need photos of what I have in my house) they said no, we trust our customer's. FYI take photos! they will definitely come with some sort of story.
0
Replies (0)DS
Di-Nhlax Shikwambs
1 reviews | Active since Jan 2020
16 May 2024, 20:23
Poor Service delivery (Cape town)
1. They hire amature accessors that render poor services that delay the whole claiming process. It took them 3 months to write off my car while they were attempting to fix it at the panel beater meaning there was a poor assessment of the on the vehicle after the accident. 2. My car hire was not extended mean while my policy allowed extension. 3. The whole claiming process and administration was just on another level. Poor communication, i had to call the panel beater several time to check the status of my claim cause i want not getting any feedback or answers from the insurance.
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Di-Nhlax Shikwambs
1 reviews | Active since Jan 2020
16 May 2024, 20:23
Poor Service delivery (Cape town)
1. They hire amature accessors that render poor services that delay the whole claiming process. It took them 3 months to write off my car while they were attempting to fix it at the panel beater meaning there was a poor assessment of the on the vehicle after the accident. 2. My car hire was not extended mean while my policy allowed extension. 3. The whole claiming process and administration was just on another level. Poor communication, i had to call the panel beater several time to check the status of my claim cause i want not getting any feedback or answers from the insurance.
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Nobubele M
1 reviews | Active since Jan 2020
4 Mar 2024, 17:47
N Mkalipi
Frontline decided to pay my fridge at the price of 10 000 meanwhile I bought my at 12000 ,also deducted the excess fee. My fridge was damaged by the accessor that send to my house , now Frontline doesn't want to pay my cupboard the cupboard was collapsed because of their accessor now Frontline want me to claim my cupboard to Global choice I dont know anything about Global choice. I got the insurance with them am very angry with front line
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Nobubele M
1 reviews | Active since Jan 2020
4 Mar 2024, 17:47
N Mkalipi
Frontline decided to pay my fridge at the price of 10 000 meanwhile I bought my at 12000 ,also deducted the excess fee. My fridge was damaged by the accessor that send to my house , now Frontline doesn't want to pay my cupboard the cupboard was collapsed because of their accessor now Frontline want me to claim my cupboard to Global choice I dont know anything about Global choice. I got the insurance with them am very angry with front line
0
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Nobubele M
1 reviews | Active since Jan 2020
27 Feb 2024, 02:34
Frontline insurance does not want to fix my cupboard
Disgusted frustrated with front line insurance, on the 9th of January I reported that my fridge is not working , on the 11 of January send the accessor to check what's wrong with it he came and reported that the problem is the gas which raised concerned because fridge its still new I bought 2yrs back. The accessor that they send didn't even write report to them because by the time he moving the fridge carelessly the cupboard which was situated above the fridge collapsed. Inside the cupboard were pots which fell and hit the fridge at the back. Insurance sent second accessor to check the fridge so the second one said it motorboats .I received email that Insurance won't pay my food that was inside because fridge is affected with loadshedding I took picture to show that I do have the power surge plug. Insurance told me to do qoutes so that they can fix the dents of the fridge I went to defy to ask qoute for dents it's when they told me Defy that they can't give me quote I must pay 690 so that the technician must come to house to see what's wrong with fridge. Technician wrote unit has internal gas leak and the cabinet has foam collapse. Insurance again sent accessor to check the cupboard that one **** literally he said to his report the cupboard was balanced with the fridge and there was not shelves the cupboard was poor. Shelves was there I put my pot inside my cupboard. Frontline send unqualified accessor.
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Nobubele M
1 reviews | Active since Jan 2020
27 Feb 2024, 02:34
Frontline insurance does not want to fix my cupboard
Disgusted frustrated with front line insurance, on the 9th of January I reported that my fridge is not working , on the 11 of January send the accessor to check what's wrong with it he came and reported that the problem is the gas which raised concerned because fridge its still new I bought 2yrs back. The accessor that they send didn't even write report to them because by the time he moving the fridge carelessly the cupboard which was situated above the fridge collapsed. Inside the cupboard were pots which fell and hit the fridge at the back. Insurance sent second accessor to check the fridge so the second one said it motorboats .I received email that Insurance won't pay my food that was inside because fridge is affected with loadshedding I took picture to show that I do have the power surge plug. Insurance told me to do qoutes so that they can fix the dents of the fridge I went to defy to ask qoute for dents it's when they told me Defy that they can't give me quote I must pay 690 so that the technician must come to house to see what's wrong with fridge. Technician wrote unit has internal gas leak and the cabinet has foam collapse. Insurance again sent accessor to check the cupboard that one **** literally he said to his report the cupboard was balanced with the fridge and there was not shelves the cupboard was poor. Shelves was there I put my pot inside my cupboard. Frontline send unqualified accessor.
0
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