FRONTOSA Replace My Graphics Card With Pre-used S****

I am writing this in utter disbeleof disappointment.

I sent back my wonderful Gigabyte Aprus RTX3080 Xtreme Edition GPU to Frontosa in October as the card was faulty, my card is covered under a 5 year warranty.

So no problem I find out how to get it to them and need to work through Progenix, Progenic has given excellent serive and support in the process.

So firstly after finding the fault Frontosa thankfully replace my card with a refurbished card of the same model.

Then abiut 2 weeks ago the refurbished card dies on me, at this point now I am seriously frustrated but ok it happens, so I send the card back through the same process.

Now here is the problem, firstly Frontosa won't match my graphics card and want to give me an inferior disappointment of a card, the want to give the Aorus RTX 3080 Xtreme Waterforce edition. First I am not happy with this as the card us clocked lower than my previous card, the card does not have the awesome statistic LCD on the side and because the card had an AIO I need to now mount a radiator in my case for it. This for me was extremely upsetting as I was not getting the same that I had or better, I enquired why I could not get a 4070ti which is less than what I paid originally and was told they do not have buffer stock, this in itself is *******. FRONTOSA should be giving me the same or better.

Now the worst part, I get this replacement piece of s**** and I can clearly see this card has been used extensively, dust all over the radiator, the radiator is damaged and what's worse the box doesn't even contain the *****s I need to mount the radiator?!?!?!?

Frontosa, rhis is seriously poor service, give me the same model or better, not so pre-uswd s**** you guys have! I need help resolving this!