The Worst/ Very Bad after sales service

Sales Rep quite me on a wrong laptop. The specs in the quote is not what I receive. When I contact them about it I must return the Laptop to them on my cost to get my money back. The thy promise me I will get my money back immediately. When I ask them about my money, they have a lot of excuse. An other story every time I Phone them. 3 days late I receive my money. This is in the first place false advertising and the did nothing to help my that it will cost me no money to return the product. They just cover there own asses. Real Bad after sales service. The worst service I receive from a supplier.

I promise you they will not respond on this because they know they was wrong and even worst they close my account because they was wrong and I speak to loud and swearing words.