TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Fun with soap has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Fun with soap across 18 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I want to thank Pat (and also Deborah) for turning what started as a very disappointing situation into an incredibly positive experience. I was initially very unhappy with the tallow I received and felt quite frustrated about it. So I was genuinely surprised when Pat personally called me to discuss the issue. The level of care and attention shown was exceptional. She took the time to listen, reassure me that this was a once off issue and not something typical of their products, and handled the situation with such kindness and sincerity that it completely changed my perspective. Deborah and Pat clearly care deeply about their customers and their reputation, and it shows. You simply don’t see customer service like this very often these days. In fact, the way they handled the situation impressed me even more than if everything had gone cut and dry from the start. I’m very happy to continue supporting them and would recommend their products and company without hesitation. Pat you are an absolute superstar!
1 reviews | Active since Jan 2020
I want to thank Pat (and also Deborah) for turning what started as a very disappointing situation into an incredibly positive experience. I was initially very unhappy with the tallow I received and felt quite frustrated about it. So I was genuinely surprised when Pat personally called me to discuss the issue. The level of care and attention shown was exceptional. She took the time to listen, reassure me that this was a once off issue and not something typical of their products, and handled the situation with such kindness and sincerity that it completely changed my perspective. Deborah and Pat clearly care deeply about their customers and their reputation, and it shows. You simply don’t see customer service like this very often these days. In fact, the way they handled the situation impressed me even more than if everything had gone cut and dry from the start. I’m very happy to continue supporting them and would recommend their products and company without hesitation. Pat you are an absolute superstar!
1 reviews | Active since Jan 2020
I ordered 5kg of tallow and the smell was absolutely unreal... so bad it stank out my entire house. This wasn’t a mild “farm” smell or something that needed a gentle clean-up. It was putrid. Because I urgently needed this for my business, I had no choice but to re-render and deodorize it myself. What came out during the wet render was absolutely disgusting. The photos show it clearly: a huge amount of gelatinous, slimy sludge separating out and collecting in the bottom of the pot. There was A LOT of it, far more than should ever be present in a finished product. Even after all that work, the tallow is still crumbly and not smooth, and I’m now considering a dry render just to try and make it usable. That’s time, energy, and cost I should never have had to absorb for something sold as a finished product. I've worked with a lot of tallow in my life and this is by far the worst I have ever encountered. I honestly feel very bitter about it. This is especially disappointing because the company looks like a gold mine online, but after this experience, I don’t trust buying anything else from them. If this passed quality control, that’s a serious problem. Product quality needs to be checked before shipping. What I received was unacceptable.
1 reviews | Active since Jan 2020
I ordered 5kg of tallow and the smell was absolutely unreal... so bad it stank out my entire house. This wasn’t a mild “farm” smell or something that needed a gentle clean-up. It was putrid. Because I urgently needed this for my business, I had no choice but to re-render and deodorize it myself. What came out during the wet render was absolutely disgusting. The photos show it clearly: a huge amount of gelatinous, slimy sludge separating out and collecting in the bottom of the pot. There was A LOT of it, far more than should ever be present in a finished product. Even after all that work, the tallow is still crumbly and not smooth, and I’m now considering a dry render just to try and make it usable. That’s time, energy, and cost I should never have had to absorb for something sold as a finished product. I've worked with a lot of tallow in my life and this is by far the worst I have ever encountered. I honestly feel very bitter about it. This is especially disappointing because the company looks like a gold mine online, but after this experience, I don’t trust buying anything else from them. If this passed quality control, that’s a serious problem. Product quality needs to be checked before shipping. What I received was unacceptable.
1 reviews | Active since Jan 2020
Placed and paid order on 1 October. No communication, when asking for a waybill or update its excuse on excuse. The worst service. No one responds, you will be called via whatsapp after hours. Until today I have not received my order nor even a waybill to track the courier.
1 reviews | Active since Jan 2020
Placed and paid order on 1 October. No communication, when asking for a waybill or update its excuse on excuse. The worst service. No one responds, you will be called via whatsapp after hours. Until today I have not received my order nor even a waybill to track the courier.
1 reviews | Active since Jan 2020
I have phoned multiple times with regards to product information, every time i am told someone will call me. No one has called. I have also sent enquiries on the website. NO FEEDBACK AT ALL. POOR SERVICE
1 reviews | Active since Jan 2020
The company its legit and also allow customer to buy for their own choices and give them trainings about how to manufacture skin and chemicals production and they also selling start up kits for new upcoming businesses.
1 reviews | Active since Jan 2020
The company its legit and also allow customer to buy for their own choices and give them trainings about how to manufacture skin and chemicals production and they also selling start up kits for new upcoming businesses.
1 reviews | Active since Jan 2020
One of the products I received were incorrect. I emailed the company and Pat got back to me immediately. As this took place over the weekend, Pat advised to sort this out on Monday. I followed up and delivery had already been rescheduled for Monday. Great service Pat!
1 reviews | Active since Jan 2020
One of the products I received were incorrect. I emailed the company and Pat got back to me immediately. As this took place over the weekend, Pat advised to sort this out on Monday. I followed up and delivery had already been rescheduled for Monday. Great service Pat!
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