BAD SERVICE AND BULL****TING TO CLIENTS

BAD SERVICEAND LYING AND BULL****TING at the Brackenfell Branch. Purchase a chest of draws on 27/12/2019 and still did not received it. They don't come back to the customer. On 12 Feb 2019 they let my wife know that the chest of draws is finish but they send it back to the factory because it is damage. Promise that the next day they will have a new one. Next day Shop and Factory phone and tell my wife because of the LOAD SHEDDING they can not deliver, WHAT THE FUCF DOES THE LOAD SHEDDING HAVE TO DO WITH A DELIVERY !!!!!!!!!!!!!!!! They will let her know when it will be at the Branch. Yesterday we had to phone again, still no chest of draws at the branch. My wife cancelled it and asked for her money back, can you believe the following "WE DONT HAVE CASH MONEY ON THE PREMISE SHE MUST WAIT TILL THEY HAVE A CASH SALE AGAIN, What the **** !!!!!!!!!!!!!!!!!!!!!!!!!! When I phone today , still the same story. I told them I want my money back today. Still no feedback. This is the worse service I ever received from a company.