Very unhappy customer😡😥

Good-day! I purchased a lounge suite cash at furniture vibe.. Loved it in the shop mainly for the buffiness and quality so I believed. Had to return it there after coz of a few cuts it had and stitching opening as well as a squeeky sound on 1 of the couches.. They picked it up instead of giving me a new set they gave me a 2nd hand 1 which was so creased.. I complained again.. Yesterday they gave me another, and again it does not look new.. I asked whether it was, they sed yes.. So I questioned then why is it not in the box, the response was they opened it the previous day to check it... Lies.. I'm still not satisfied, it does not have the buffiness and it's creased here and there but I'm feeling so bad to complain again..but why shud I just settle.. Coz that's my money I want what I initially fell Inlove with😡 Pls advice.. I can't explain how disappointed I am..i would like a brand new 1 or my money back