Furnmart thohoyandou don't respect costumers

Insulted by furnmart bosses , I received a visit from furnmart today, I have never been embarrassed like today, unfortunately I didn't get the names but I know the faces, I go out to talk to them. They did not even greet or answer my greetings, I then asked the lady on passenger sit to come out so we can talk, but she refused, she said she is afraid of dogs, I then told her it's very hot today and you can see I have a baby on my hands, I can't stand and talk under the sun. She said she rather talk, where she is. She has this attitude of disrespect, she was loud, telling me I owe the shop, I explain that I have not been working since November, I can't even make ends meet, I am struggling. She was getting furious and shouting, telling me that I should give her money or bring out the washing machine. I told her I cannot do that. I rather wait to get money, but she was not even listening, I told her I explain to the lady who called me last week that I will find something before the 11th and pay. She told me that that person has no power over her and her boss whose on the car,I should have asked for agreement,I have not been told about that,i told her I don't have money to pay right now. She told me she will take the washing machine, I told her she cannot, then the man on the driver sit said she will show me that he will take that machine, weather I like it or not. I was angry too, and I told them my washing machine is not going anywhere.and I was being charged for insurance each month,so I will review the contract.I was paying when I can, and I know I should pay but being embarrassed and verbal insulted was not on my expectations, as if they have come to prove a point so that , my neighbors and people on the street can hear and see them, show off that I have a debt with