

Futurama
Based on recent customer reviews, Futurama is widely praised for professional, attentive service and knowledgeable staff who guide shoppers through purchases with care. Customers consistently mention named team members like Kyle, Michael, and Angus who provide proactive updates, honest advice, and efficient delivery. Packaging quality and after sales follow up also draw positive remarks. A recurring concern, however, involves stock accuracy on the website, where shoppers report items appearing available but turning out to be unavailable when enquiries are made, creating frustration.
NPS Score
60
Recommended: Very Likely
Sep '25 - Aug '26
Hellopeter has tracked Futurama across 680 reviews. Futurama hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Futurama? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2012
Futurama keeps coming up when I'm searching for products online and I've always been hesitant to give them a chance. Recently I took a chance and purchased a product I couldn't find anywhere else in SA and am absolutely blown away by the professional attitude and effort put in by Futurama staff who went above and beyond to bet my purchase to me as quickly as possible, all the time communicating the progress with me. I will certainly be supporting them again in future.
1 reviews | Active since Aug 2012
Futurama keeps coming up when I'm searching for products online and I've always been hesitant to give them a chance. Recently I took a chance and purchased a product I couldn't find anywhere else in SA and am absolutely blown away by the professional attitude and effort put in by Futurama staff who went above and beyond to bet my purchase to me as quickly as possible, all the time communicating the progress with me. I will certainly be supporting them again in future.
1 reviews | Active since Feb 2012
well, i have been on the lookout for a specific item for some time now. Over the last few months, yes months, the items has shown on their website, with me being able to "add to cart", but when enquiring, it is always out of stock "at the moment". This is nothing but false advertising, and then you get drawn into a whole exchange about them maybe offering you something similar. I don't care about something similar, if I wanted something else I would have browsed for it myself. I will certainly never waste my time to visit this website again.
1 reviews | Active since Feb 2012
well, i have been on the lookout for a specific item for some time now. Over the last few months, yes months, the items has shown on their website, with me being able to "add to cart", but when enquiring, it is always out of stock "at the moment". This is nothing but false advertising, and then you get drawn into a whole exchange about them maybe offering you something similar. I don't care about something similar, if I wanted something else I would have browsed for it myself. I will certainly never waste my time to visit this website again.
1 reviews | Active since Dec 2024
We are very happy with the service and goods we purchased from them. Very efficient with the order and we received our goods three days later. Packaging was also fantastic and after service follow up. Definitely worth buying from them.
1 reviews | Active since Dec 2024
We are very happy with the service and goods we purchased from them. Very efficient with the order and we received our goods three days later. Packaging was also fantastic and after service follow up. Definitely worth buying from them.