Double check your product from Future Telecoms

I too have bought a Samsung A32 from this company and had excellent delivery of the phone. I used it and was happy, however when I went to France I discovered that the dual sim phone I ordered was never a dual but single sim phone. Very unhappy as the product does not match the product I received. I have written them a mail and have received no response as yet. Seeing all the comments on Hello Peter and the fact that I cannot access the website thinks I was scammed.