I'm very angry and f...

I'm very angry and frustrated and very unhappy with GBets , firstly their staff is ***********, live chat is use less , and I think those agents enjoy wasting people's time , passing them from one agent to another, I won a R100 OTT voucher from Gbets , and the sms said to claim my voucher via live chat support, I did exactly that, but the live support agents are so useless , coming with alot excuses, waiting for a backend team or something, I'm still waiting for them to load my voucher,, Maybe they just used it 💔😢 Very unhappy customer 😭