Galencia Property Developments
2|126 reviews
Responds in 289 hours 15 min
KT
Kuan T
1 reviews | Active since Member
25 Jul 2025, 11:29
Title: False and Defamatory Review by Rendani Ngwenya From Galencia Properties
I am reporting a false and defamatory review posted by Rendani Ngwenya regarding a rental application I assisted with through Leapfrog.
Rendani claims I disappeared after receiving payment for the vetting process. This is entirely untrue. I communicated throughout the process and followed up multiple times for missing and unreadable documentation — including a valid ID and proof of income. These delays affected the speed of the application, during which another applicant was approved by the landlord — a situation outside of my control.
Before any payment was made, it was clearly stated that the vetting fee is non-refundable once processed, as it covers third-party credit and background checks. Rendani was informed of this.
To further discredit me, Rendani falsely described me as rude and arrogant — which is both misleading and defamatory. I conducted myself professionally at all times, and I have records of all communication to support this.
This false review is damaging to my reputation and character, and I formally request HelloPeter to investigate and take steps to remove this defamatory content immediately.
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Replies (53)Galencia Property Developments's replyOfficial
25 Jul 2025, 13:43Good day,
We acknowledge the unfortunate situation between yourself and Rendani, and we sincerely hope that a fair and amicable resolution can be reached. However, we would like to clarify that this is a personal matter between the two of you and is not connected to Galencia Property in any official capacity.
While Rendani is employed by our company, Galencia cannot be held responsible for any actions taken by employees outside the scope of their professional duties.
We kindly request that you remove the post from our company profile and address the matter directly with Rendani.
Kind regards,
Galencia Property
We acknowledge the unfortunate situation between yourself and Rendani, and we sincerely hope that a fair and amicable resolution can be reached. However, we would like to clarify that this is a personal matter between the two of you and is not connected to Galencia Property in any official capacity.
While Rendani is employed by our company, Galencia cannot be held responsible for any actions taken by employees outside the scope of their professional duties.
We kindly request that you remove the post from our company profile and address the matter directly with Rendani.
Kind regards,
Galencia Property
Best regards,
Galencia Property Developments's reply25 Jul 2025, 13:43
Official
Good day,
We acknowledge the unfortunate situation between yourself and Rendani, and we sincerely hope that a fair and amicable resolution can be reached. However, we would like to clarify that this is a personal matter between the two of you and is not connected to Galencia Property in any official capacity.
While Rendani is employed by our company, Galencia cannot be held responsible for any actions taken by employees outside the scope of their professional duties.
We kindly request that you remove the post from our company profile and address the matter directly with Rendani.
Kind regards,
Galencia Property
We acknowledge the unfortunate situation between yourself and Rendani, and we sincerely hope that a fair and amicable resolution can be reached. However, we would like to clarify that this is a personal matter between the two of you and is not connected to Galencia Property in any official capacity.
While Rendani is employed by our company, Galencia cannot be held responsible for any actions taken by employees outside the scope of their professional duties.
We kindly request that you remove the post from our company profile and address the matter directly with Rendani.
Kind regards,
Galencia Property
Best regards,