Substandard Service

Galitos Sandfontein R510 - When you order full chicken, you are given 8 pieces of chicken. You ask them politely not to cut the meat, they say it is how they sell their full chicken since uncut full chicken won't be ready in time. Despite telling them we don't mind waiting, it's just never going to happen. I've been to several Galitos, was never subjected to such lame excuse of not serving uncut full chicken. For years I've been patient, but what made the service worse yesterday it was when they said they no longer serve butters with rolls. Meaning you must eat them dry as they are. I believe there's a room for service improvement with Galitos R510.