Galxboy
1.5|82 reviews
Responds in 246 hours 30 min
S
Sina
1 reviews | Active since Member
23 Dec 2025, 07:08
Poor service 👎
I have ordered t-shirts on the 15th December, order was confirmed received but since then there has been no update on the order. Until I make a call a week later, only to be told that my order hasn't been processed yet due to inavailability of stock. That's not a way to run business.
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Replies (53)Galxboy's replyOfficial
23 Dec 2025, 09:24Thank you for bringing this to our attention. We apologise for the delay and the lack of communication regarding your order. This was due to unforeseen stock availability issues, which should have been communicated earlier. We appreciate your feedback and are addressing this internally to improve our service going forward.
Best regards,
Galxboy's reply23 Dec 2025, 09:24
Official
Thank you for bringing this to our attention. We apologise for the delay and the lack of communication regarding your order. This was due to unforeseen stock availability issues, which should have been communicated earlier. We appreciate your feedback and are addressing this internally to improve our service going forward.
Best regards,