Horrible service

Used their service in march to repair 2 garage doors, this morning while trying to get to work, the door was stuck midway and didnt want to open. Called them for assistant, they only came in the afternoon, upon inspection they told me it will cost me another R3500 for a temporary fix, or R6500 for motor replacement, this is a new door that I have had for less than a year, The lack of empathy from the one tech and the lady at the office was unbelievable, I asked if they can help me get my car out to get to work tomorrow they said it will cost me R950. I told them to leave because the point of using them instead of a random repair person was to have peace of mind and avoid such situations. Useless to say the least and would not recommend their services to anyone.