Garage Door People ****

I recently had and still having the unfortunate experience of dealing with a garage door supplier and installer who provided me with terrible service, that company is called Garage Door People. From start once I had paid the quotation amount of R47 000. 00 in full on the 1s November 2023 the entire process was a nightmare and I would strongly advise anyone to avoid using this company. REALLY STAY VERY FAR FROM THIS COMPANY!!!!

Firstly, the initial consultation was not followed and they did not bother to come and visit my house to do their own measures.

My request was to try and have the door installed before December shutdown but to date this door has still not been installed. The amount of lies being spewed by the lady called Martie is really disgusting and don't understand how a woman of her age can be so full of lies.

Once I had finally made a decision on the garage door, the installation process began. This is where things really went downhill (understatement). One day the installation team is stuck up inland and on their way down they will be coming to me in PMB to install. once this does not happen the other days the installer is on his way to collect the door and coming straight thereafter to install. When this never happened/materialised. Im than told the team will be coming to install on Wednesday but awill be starting in Amanzimtoti first than coming to me. Guess what, yes correct this never happened. Mind you me this is the forth month and still no door.

Throughout this there has not been one explanation nor an apology for the delay and frustration. The attitude has now changed with Martie and is now extremely rude and unprofessional.

As other complainants on this website have noted, they have no registered offices and walk in offices.

Overall, my experience with this garage door supplier and installer was nothing short of a disaster. I would strongly advise anyone to avoid using this company and look elsewhere for their garage door needs.