Disappointed

I'm so disappointed with Garden Court Milpark, on the 14th to 16th of December I booked there and I was very busy and preparing for something. When I arrived the bathroom was so dirty I then requested it to be cleaned. I was not even feeling well, the guy in the reception didn't even offer to change rooms and I wasn't up to arguing. Then when I was checking out, when I was double checking if I didn't leave anything behind. There was ******* between the other bed and the pedestal. I didn't realise earlier because I was using other bed . I reported to the reception when I was checking out. The lady that was assisting me really called me later and offered me a discount when I come back to the hotel. She even promised to put a not or something on my profile so that I don't struggle when I make my bookings. To my dismay, I booked today and requested my discount as promised.

I was given her email address, I sent her an email and left my number. I was advised to do so because the lady who tried to assist me didn't find anything on my profile. I sent an email at 13:13 & I was told that she'll respond after 14:00 when she gets to work. I've called several times because she hasn't responded I was informed that she's attending a client.

I tried to call now, I've just been informed that she's in a meeting. She hasn't responded nor answered my calls. I'm so disappointed because why did she promise a discount if she's knew that she'll behave the way she's doing now. I'm still waiting for Aphiwe Nomvalo's response and I'll keep on contacting her up until she responds. I'm just disappointed with this kind of unprofessionalism.

Then there were