Wose hotel ever with cruel stuff

I've never been disgusted by a service that I've received at this hotel. 1.we checked in on the 25th Christmas day the receptionist was not friendly we asked her to check out at 12h00 she told us the hotel was busy, but there were guests who checked out at one.

2.she never gave me my changed she told me I'll get it when I check out, which I didn't, that means she kept it to herself, cause want I know she was supposed to write a note for the next person but I guess she did not. And I want my change back.

3 the service that we received at the buffet at dinner the stuff was very friendly and helpful. But we were over charged for kids they said it half price but we were charged more than that for kids who hardly ate, and we were not allowed to take they food to the room, so we just donated our money cause the kids were not hungry by that time.

4.this was topped everything, the stuff that worked at the restaurant in the morning the were unwelcoming, rude, cold, you could see these people are very cruel, I walked around the restaurant looking for something, I could ask any of them cause of they welcoming face, they did even bother to clear our table, but the could see that we're done eating they just left them pile up on our table the just gave us a cold look and passed, we didn't feel comfortable as if we did something wrong, even my son noticed that and he was in hurry just to leave the hotel because of this stuff. We went there to unwide with the family, not knowing that we're we are going will get a horrifying experience, with cruel people, I will never ever go to that hotel, imagine paying for such experience.

5 the carpet was dirty with only one biscuit.