1 reviews | Active since Member
This hotel scores points for its cleanliness and friendliness and even facilities however my recent experience stay with them had me disappointed at the breakfast staff and food. The entire week of my stay the eggs were dry, bacon burnt and bake beans were crusty. When i enquired about the chef i was told there is only limited staff available to cook so food is prepared in advanced and served. The hotel had only one server at the food station and guest were expected to line up with no social distance. To make matters worst, one of the days there was no service because all staff 2ere expected to assist for a sports team which was stayinh at the hotel this meant neglecting and cutting guest brealfast time to cater to the VIP's. I was so disappointed that the rest of the week i had opted to have breakfast at another venue. Disappointed to know this is how ordinary guest are treated. This really fell short to be called Tsogo Sun hotel.