service nope - think not

I placed my order on the 11th September TILL TO DATE NO updates from them if you want to get an update you must conntact them and if call the one number they do offer to assist and he promises to get back to you and never calls back and hardly anderstands you, have to phone again and again to get assistance after phoning him as he doesnt call back - mailing doesn't really help as it takes a few hours to get a replay and whatsapp well same - so you can talk about service to the clients that does pay online - just coz its online doesnt mean there should be no service or the service you to get its not provided.