Garden Route MAN Port Elizabeth
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
One star is too much. If I can rate -5 stars I would. Absolute bunch of ***********, untrained, unprofessional new part fitters. There are no proper mechanics at MAN. Had my truck at MAN East London, MAN George and MAN Port Elizabeth. 5 visits and they could not get my truck fixed. Thousands of rands in bills, hours of downtime and several parts later, truck was still not fixed. They eventually quoted me R450 000, yes, four hundred and fifty thousand rand, to fix the gearbox that's faulty (according to them). I got quotes for a low mileage second hand box, and was quoted R150 000. Phoned the manager at MAN in PE, and he told me that's their price on their system to fix the box, take it or leave it. Then I got a 3rd party involved, that specializes in this ZF Traxion boxes, and it cost me R43 000! Not even a ⅒ of what MAN quoted me, and my truck is fixed! To get back to MAN, there is absolutely no support and feedback from the jellyfish of an owner, Allan, that made promises that they will take full responsibility should the truck broke down again after the first bill of R42 000, as they have a reputation and name to protect. Once you pay, all that promises are gone! I had to pay the tow truck, call out and breakdown after informing them that the truck indeed broke down again and that the modules I paid for didn't fix the problem. They are out to take people's money. Don't do business with them.
1 reviews | Active since Jan 2020
One star is too much. If I can rate -5 stars I would. Absolute bunch of ***********, untrained, unprofessional new part fitters. There are no proper mechanics at MAN. Had my truck at MAN East London, MAN George and MAN Port Elizabeth. 5 visits and they could not get my truck fixed. Thousands of rands in bills, hours of downtime and several parts later, truck was still not fixed. They eventually quoted me R450 000, yes, four hundred and fifty thousand rand, to fix the gearbox that's faulty (according to them). I got quotes for a low mileage second hand box, and was quoted R150 000. Phoned the manager at MAN in PE, and he told me that's their price on their system to fix the box, take it or leave it. Then I got a 3rd party involved, that specializes in this ZF Traxion boxes, and it cost me R43 000! Not even a ⅒ of what MAN quoted me, and my truck is fixed! To get back to MAN, there is absolutely no support and feedback from the jellyfish of an owner, Allan, that made promises that they will take full responsibility should the truck broke down again after the first bill of R42 000, as they have a reputation and name to protect. Once you pay, all that promises are gone! I had to pay the tow truck, call out and breakdown after informing them that the truck indeed broke down again and that the modules I paid for didn't fix the problem. They are out to take people's money. Don't do business with them.
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